All our products are guaranteed and carry a 12 month warranty.
In the unlikely event that product does not meet your expectations then we will happily arrange a replacement or refund (subject to terms and conditions)
Please note that we cannot accept the return of any product(s) without an RMA (returns merchandise authorisation) number. To obtain an RMA number, and a speedy resolution, please contact us on 01772 299 037 or email firstname.lastname@example.org. RMA numbers are valid for a period of 14 days and must be presented with the product(s) being returned.